Episodes

Wednesday Dec 18, 2019
#061: The Power Of Positive Vision, with Lorna Sullivan
Wednesday Dec 18, 2019
Wednesday Dec 18, 2019
Lorna Sullivan, a global disability leader who is making significant changes inside the New Zealand social system. Lorna is the founder of the International Initiative for Disability Leadership (IIDL) and Director of Mana Whaikaha. I had the pleasure of learning from Lorna when she was part of the faculty in Michael Kendrick's Optimal Individualized Service Design Course.
In this podcast, we cover a wide range of topics, including:
- doing away with deficit-based assessments,
- enhancing a person's mana (explanation inside the podcast),
- the power of holding a positive vision,
- the rights of people with disabilities,
- tools for social inclusion,
- and much more!
About Lorna Sullivan:
Lorna became involved in being an advocate for people with disabilities by accident. She began her study in the field of Psychology, where she was first exposed to people with disabilities who she didn't know existed because they were hidden from the rest of society.
Lorna realized the damage that is done when a group of people, through no fault of their own, are marginalized from the rest of society and have no mechanism to find their way back.
Lorna shares, "If we continue to view disabled people as human tragedy and the best we can do for these people is to care for them; we will continue to deny them every aspect of life that we hold to be valuable."
Lorna helps us understand people with disabilities are the same as every other person, the same human needs, aspirations, and desires. She is on a mission to include people in all areas of society.
Lorna on Inclusion
Paraphrasing from the podcast, Lorna shares:
There is a fear of rejection, and in many cases, actual rejection is true.
My experience has been society wants to engage with people that have disabilities, but they don't know how to. We need to give them [people] the tools to do that [engage].
The best tool that we have to create more inclusion in society is to keep people close. If a person with disabilities is with other valued people in the Community, it makes it easier for other valued people to communicate with a person with disabilities. It normalizes the person.
Tweetable Quotes from Lorna:
"Never resort to the special, unless you have exhausted the ordinary. If we start in the special, we will always end in the special."
"The only thing that will change the trajectory of the lives of people with disabilities is where you have strong families, with strong vision - you have competent disabled people. Where you don't irrespective of the capacity of that person, you have dependency."
"Holding a very strong vision for a positive, meaningful, and full life isn't a trivial thing. If you don't hold this vision through the hard times, you will get blown anyway the wind is blowing."
This podcast with Lorna Sullivan is jam-packed with wisdom and is a must listen!
Also, if you like ideas discussed in this podcast, you are going to love the upcoming FREE Masterclass Workshop Series that guides families to build a strong vision for a positive, meaningful and full life that Lorna was talking about! Click Here to Sign up for free.
Love & Respect,
Eric
Resources:
Mana Whaikaha website: https://manawhaikaha.co.nz/
The International Initiative for Disability Leadership (IIDL) website: http://www.iimhl.com/iidl-homepage.html

Thursday Jun 21, 2018
#047: Mindshift & Enlightened Attentiveness, with Michael Kendrick
Thursday Jun 21, 2018
Thursday Jun 21, 2018
Learn how people with disabilities have lived, how they are living, and what we have learned from renowned consultant Michael Kendrick.
[4-minute read, 65-minute listen]
It is my pleasure to bring to you episode #047 with well-known international consultant in Human Services, Michael Kendrick PhD. Michael is involved in consulting, education and evaluative work with many governments, private agencies, advocacy groups, community organizations, universities and colleges across the globe. His work has involved training, evaluations, strategic planning, critical problem solving and confidential advice in the areas of mental health, disability and aging with an emphasis on persons requiring long term support. Michael has also developed and delivered the Optimal Individual Service Design (OISD) course that is the most in-depth leadership level educational program available internationally at present. [I’ve taken Michael’s OISD course, and I personally recommend it.]
In this episode of the Empowering Ability podcast Michael Kendrick answers the questions of; How have people with disabilities lived?, How are they living today?, and, What have we learned? Michael also shares how we need to have a Mindshift to higher expectations and normalization for people disabilities, and also how we need to have enlightened attentiveness when with people.
This blog paraphrases segments of my conversation with Michael, if you find this read interesting you can listen to the conversation in its entirety by clicking play on the player below or searching ‘Empowering Ability’ on your podcast player, such as, iTunes, Spotify, Google Play, etc..
How have people with disabilities lived? and, How are they living today?
Paraphrasing from the podcast Michael shares:
People [with disabilities] have lived under different circumstances depending on what point in history, and in what culture. It is clear that people with disabilities have been treated as inferior or of less value. They have less capacity than their brothers or sisters and so on, and large numbers of people see people with disabilities as negative. This has led to people with disabilities being treated as less human. [For example] When getting medical procedures people [with disabilities] didn’t get the same anesthetic because they were different than everyone else. Also, there are people aborting people with disabilities – this is a very strong statement that they are unwanted and seen as a burden.
They [people with disabilities] live in a world of assumptions created by other people, which has big impacts on what kind of life they get to live. Everyone is subject to assumptions about them. There are two kinds assumptions; assumptions that liberate them and assumptions that hold them back. There was a time when it was believed people with disabilities couldn’t have regular jobs in the community, and now there are jurisdictions where 3 out of 4 people with disabilities have jobs in community. There was a time it was thought people with disabilities couldn’t be in regular classrooms. We see this now. In these examples a 'mindshift' has taken place. When we change our mind, we change our world. These mindsets have shifted in the last 2.5 generations, mostly in western societies, but this is moving into other societies.
This shift started in Sweden and Denmark with the Normalization principal; simply [the idea] where devalued people should be treated like everyone else. This was later translated into the theory of social role valorization. Life will get better for people with disabilities when we pay attention to what is going on in our minds and we shift our perceptions.
There is a belief that people would be better off segregated. If they are not with us, then they are somewhere else. They would be happier with their own kind, their own kind is other disabled people. Segregated sport, housing, schooling, work – there is segregated everything. We all need support to be successful, especially in new environments and social contexts.
It is a myth that people with disabilities can’t succeed in inclusive settings.
What have we learned?
We have been too conservative and cautious about the true potentials for people with disabilities. The pessimism [of others] is the problem, not the people with disabilities.
“If you treat an individual as he is, he will remain how he is. But if you treat him as if he were what he ought to be and could be, he will become what he ought to be and could be.”
- JOHANN WOLFGANG VON GOETHE
How do we hold higher expectations for people with disabilities?
If something benefits the rest of the world, it will benefit people with disabilities as well.
The application of this is called Culturally Valued Analogue (CVA). Simply, provide the same options that the rest of us have available to us. We should always do the normal thing and make it available to people with disabilities; the same activities and pastimes.
Include people with disabilities in new experiences and see what they might enjoy. Each should have the opportunity to build an interesting life for themselves. This is why the individualized option makes sense for people. This is why it is regressive to give people the same options [for example, group homes].
If people haven’t had opportunities, create new opportunities for that person. It is never too late. If people have become deprived, it is ‘overcomable’. The caution is to do it at the pace of the individual. An exploratory journey of life tasting. Even if you have been held back, you can make up for it.
Capacity for Decision Making
Some people think disability means they have no capacity at all. A truer appraisal of all of us is that we all lack capacities of one kind or another to some degree. People with disabilities certainly have capacity. They can make decisions on their own behalf, and is it better that they do that, because they will learn how to make good decisions and they will experience the consequences of the decisions that didn’t turn out to be so good - like everyone else. That is how you learn about decision making, is making decisions and practicing decision making. You can safeguard people and their vulnerabilities with decision making. They can pick their own supporters to help them with decisions in areas they feel they need support in making decisions.
People with disabilities rebel against not being able to be decision makers because they feel things are being done to them or on them, rather than with them. People are also easier to get along with when people [they] are decision makers because they don’t feel threatened, and that people [others] are there in a supportive way. Often behaviors will disappear.
There might be times were people with disabilities might not make good decisions. It would be neglectful not to support people, even when they don’t ask for it. The person might be unwilling to take support, but there are times where people can intervene, but it must be done respectfully. If people are concerned about us, they ought to be able to share their concerns about our decisions. You are not giving up the ability to influence, but you are giving up the control of the individual.
On the podcast, Michael discusses his views on circles of support, and how they can benefit an individual.
Why is investment in group homes an outdated idea?
In summary:
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It is based on the assumption that people with disabilities should live together. We [everyone else] chose to live with people we are compatible with.
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It is forced shared living.
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It creates the idea that it is the only option for people.
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There are much better options. Individualized one person at a time is much better because it gives you much more choice.
Many jurisdictions have a freeze on the growth of segregated living.
Michael’s Challenge To Everyone:
Give people with disabilities quality attention when you are with them. If you pay attention to people a lot of things about people and their lives will become more clear to you. Pay attention. Let us get instructed by them, simply by knowing the person and getting to know them better. Be really attentive to learning who they are and what their life is like. We don’t know where this will take us, but this will raise our consciousness and change us for the better. One great shortcoming we all have is that we don’t take people with disabilities seriously enough. I think the antidote to that is ‘enlightened attentiveness’ to the person and let it go where it goes. It is the most deeply respectful thing we can do, is to pay attention to a human being.
On the podcast, I give my perspective on how we can practice enlightened attentiveness and I share a story of my sister (Sarah) which is a good example of my 'mindshift' of doing WITH Sarah, instead of FOR Sarah. If you are interested in my insights take a listen to the podcast.
A big thank you to Michael Kendrick for coming on the podcast and sharing his wisdom. If you received value from reading this blog or listening to this podcast episode I encourage you to share it with someone else you feel would benefit.
Love & Respect,
Eric Goll
Resources:
Video Insights from Michael Kendrick: Click here for youtube videos

Wednesday Apr 25, 2018
#043: Building Relationship and Inclusion, with Nick Maisey
Wednesday Apr 25, 2018
Wednesday Apr 25, 2018
Guest Nick Maisey, founder of Befriend, shares his insights on building relationships and creating more inclusive cultures.
Nick is an Occupational Therapist, social entrepreneur and community builder from Perth, Australia. With the support of the Westpac Bicentennial Foundation, Nick completed a Social Change Fellowship to undertake an international information exchange, to enhance his learning of innovative, effective approaches to fostering the development of relationships and community connections.
Nick spends a lot of his time reflecting on the importance of relationships, and thinking about what we can do together to build more connected societies.
This curiosity is what led Nick to start the organization, Befriend. The inspiration to start Befriend came when Nick was studying Occupational Therapy. The story goes, Nick received an email from Tim, that roughly read, “I am a 23-year-old guy, I like watching movies, going to the beach, and learning how to surf. I don’t have any friends, I am wondering if there is anyone interested in getting to know me?”
Nick shares, “There was something simple and honest about his email. I met him (Tim)… he has taught me a lot about inclusion, and what it is like to live a meaningful life connected to others. He didn’t have a single person that he would call a friend. It struck me that we live amongst so many people in close proximity of each other, but there are so many people that feel alone.”
This started a lot of conversations between Nick and his friends, and in 2010 Befriend was started with the intention to foster a more inclusive and connected society.
Nick Shares, “The experience of loneliness for many of us comes from the feeling of being excluded. With Befriend we foster the development of new relationships, and a more inclusive culture.”
How is Befriend doing this?
Paraphrasing from the podcast Nick shares, “It is about simplicity. We take a community building approach by working with local people that are interested in building community, and we work with them to bring people together. We partner with organizations and networks where people are vulnerable, and we facilitate introductions and connections. In partnership with community organizations we help to get the word out about these gatherings, and build bridges to vulnerable people. In Perth, we have about 50 social gatherings per month across the city.
Befriend is kind of like a Meet up, which is platform for any individual that can start up a group around an interest, but with an intentional value of inclusion. Befriend focuses on teaching gathering hosts on how to cultivate inclusive cultures.
Reducing Loneliness and Isolation in Community:
In 2017, Nick was awarded a Social Change Fellowship from Westpac Bank’s Bicentennial Foundation to go on a self-development experience to further his social change venture. This was essentially a scholarship for a 3-month international self-directed learning tour that took Nick around the world and back, including stops in; Australia, New Zealand, United States, Canada, Scotland, England, and Denmark.
On Nick’s journey he visited 58 groups to explore his curiosity in these two key areas:
1. What are effective approaches for fostering the development of natural relationships for people who have had a lived experience of being isolated, disconnected, or devalued within their community?
2. What are approaches for fostering more inclusive behaviours, attitudes and values within communities?
On the podcast, Nick shares the stories of his visits to a few of these 58 groups, and what he learned with them. Nick and I also discuss the traits we see in people excelling in the ‘community builder’ role. Take a listen to the podcast to hear these insights.
The Space In-between:
Nick came to be very interested in the space in between his two key questions: that is, what are people doing to build natural relationships for devalued people, and to foster more inclusive cultures? A theme started to emerge – valued contributions. Nick noticed that when people devalued by their community made a contribution that they were intrinsically motivated to give they started to build natural relationships, and more inclusive cultures emerged. Some examples in practice where Nick observed this were volunteer time banking initiatives, skill exchanges, community dinners, interfaith initiatives (sharing knowledge and beliefs about god across religions to enrich collective sense of faith), and neighbourhood development projects.
Nick leaves us with this call to action to build relationships and create more inclusive cultures:
“Spend time thinking about, not what we need, or others around us need. But, how can we be helpful? And, how can others around us be people be helpful? Especially (use this thinking for) the people we think of living a life of needs.”
Love & Respect,
Eric Goll
Resources:
Nick's Blog: Click Here
Befriend website: Click Here
Befriend Facebook page: Click Here
If you received value from this content please leave me a review on iTunes. By leaving a 5 star review on iTunes you make the Empowering Ability Podcast more discoverable, and more families will benefit. Click Here To Leave a Review on iTunes
The Empowering Ability Podcast is available on iTunes and various other apps so that you can listen while on the go from your smartphone!

Thursday Nov 02, 2017
#035: Thinking Differently About Disability, with David Hasbury
Thursday Nov 02, 2017
Thursday Nov 02, 2017
This week’s guest on the podcast/ blog is David Hasbury. David shares the history of disability, and disability services to help us understand how we got to where were are today. David also shares how we can think differently about disability to create a world where people with disabilities are included as citizens.
For more than 30 years, David has been committed to empowering people with disabilities to creatively shape the world around them. Since 2008, Dave has collaborated with Patti Scott, his wife and Neighbours C.E.O., in supporting people with disabilities, families, communities, organizations, and governments in making it possible for people with disabilities to live as contributing citizens and community members, where all can make a difference. David has been involved with person-centered planning since the 1980, and does his work all across the world.
This blog is a summary of my conversation with David, and includes many of the insights that he shares on the podcast.
Why Are Disability Services The Way They Are?
To answer this question David shares the history of developmental disability and the 3 big waves he sees.
Wave 1: In the 1800’s there was no definition of developmental disability. People were labeled as strange, crazy, or imbeciles and often thrown into jail. There was a lot of shame with disability, and people lived with families and stayed on farms.
Wave 2: Eventually, governments discovered people with developmental disabilities didn’t belong in jail, and a more hospital like setting became the norm - institutions. It was a progression from jail, and it was 'protecting' people in the community from these rather ‘odd’ folks. This lasted, for 80 years, until the 1950’s and 1960’s when the (poor) treatment of people in institutions became exposed, and it was realized that people were being warehoused, and this wasn’t right either.
Wave 3: Families that kept their sons and daughters at home got together and started to find support for their children and they focused on education in classrooms, giving birth to ‘special needs’ classes. We progressed from seeing people as strange and crazy to the ‘r-word’, and we categorized people as trainable, educable, or severely or profoundly disabled. We formed groups/ places for people to go based on these categories. The government the applied these categories to residential life as well.
We were looking for places for people to go where they would have ‘appropriate coverage’ and safe places in community. Creating places became the thing we did and the government started buying the services of organizations (many founded by groups of parents). The government bought places in community where people with developmental disabilities would be covered (kept safe).
The Next Wave: In the last 30 years, the idea of people being individuals and citizens evolved, and person-centered planning emerged. We started to imagine people with developmental disabilities as citizens, and think about how can they be included in community.
People with developmental disabilities want a real education, a real job, a real life - not special.
In the 2000’s the government in Ontario started to fund this type of support (Passport) to help provide these opportunities for people with disabilities.
Creating places and having coverage is still the dominant model. Even with person-centered funding, people are still buying places and coverage with these support dollars. We need to think differently about that. The model of placement and coverage was not designed with the idea of citizenship, control and inclusion, and community involvement in mind. It’s really difficult to make that happen (person-centered planning) in people’s lives when you are using an old system that was designed for a different purpose. And so, we need to do things in new ways, and we need to think differently.
Placement and coverage is still dominant. In Ontario, more than 3/4 of the government budget is spent on placement and coverage, and is serving less than 1/3 of the population. So, 2/3 of the population is getting very little support.
Shifting To A More Person-Centered Approach.
We need to think not so much about buying spaces, but we need to think about investing the little bit of resources we have available to grow our presence in the area the individual is truly interested in.
Historically, we haven’t imagined growth for people historically for people with developmental disabilities. For example, we might think this person has the mind of a 5-year-old, and we imagined that life stopped at some point for that person.
We might be stuck in a placement and coverage system, but how can we start to take some of these resources or negotiate these resources to use them in an individualized way
Start with what can you do. Probably the most disabling thing is actually thinking disabled, which is can’t focused
How Do We Make The Person-Centered Shift?
Individuals & Families:
Imagine the life that this person wants to have! What does Jane want to do with her time? Where does she want to be? Who does she want to be with? It is important for families to think about the person that they love in relation to other people in a community and being valued for who they are. We need to start to think about people differently.
Up until someone is adult we focus on that person’s problems; in education, in health care, in support, and we need to think differently when it comes to community life. In community life, we need to think about what that person brings (their gifts, and contributions).
There isn’t a group of citizens out there, we each (individually) need to be able to decide where we are going to go, and were we are going to put our time, energy and resources. Families need to think, what can we do to make this possible for those that they love.
If Jane loves music and Jane can start going to karaoke night once per week for 2 hours every week, for only 2 hours, people will start to recognize that Jane loves singing and she can start to build relationships. Then, there is then a possibility for this to become more (an investment).
If we invest in things that we love, those things grow. But, we have focused on placement and coverage because we have thought that people don’t have something to offer. That is the shift, people do have something to offer and we have to give them the opportunity to grow that.
Government and Service Organizations:
We need to think about people as individuals.
We need to think about the resources for individuals individually. Resources need to be individualized, money needs to be individualized, and people need control over that money. The people hired to support people with intellectual (developmental) disabilities needs to be individualized. There is no generic intellectual (developmental) disability.
If you are embedded in a placement and coverage model, you can’t get to citizenship from there. The principals and structure (of safety and somewhere to go) won’t let you get there (to citizenship). For example, when there is grouped support of 3 people (with a developmental disability) in a house with 1 staff person and Bob wants to go out, either everyone has to go, or Bob can’t go. (A question to consider: Is this ordinary?)
From a government perspective, 20-25 % of the population of people with a developmental disability is getting 80-85% of the resources, this isn’t sustainable.
Dave’s partner, Patti Scott created an organization serving people that have a developmental disability called Neighbours in New Jersey, USA. Neighbours empowers their customers by giving them choice and control of their life including; their staff, what they do with their time, and where they live. Patti Scott is joining me on an upcoming podcast, so be sure to tune in to learn more about Neighbours.
A big thank you to Dave Hasbury for joining us on the podcast and sharing his insights to help us think differently about disability!
Thank you for reading to today's blog! If you liked this episode and think someone you know would benefit, please share it with them! Be a part of the change to think differently about disability.
Love & Respect,
Eric
Resources:
Website: Neighbours-international.com
Follow Neighbours International on Facebook: https://www.facebook.com/NeighboursInternational/
If you received value from this content please leave me a review on iTunes. By leaving a 5 star review on iTunes you make the Empowering Ability Podcast more discoverable, and more families will benefit. Click Here To Leave a Review on iTunes
The Empowering Ability Podcast is available on iTunes and various other apps so that you can listen while on the go from your smartphone!